Large Outdoors FAQs: Particularly useful when you’re looking at joining us for the first time as you are likely to have several questions about the trips.
How many walk options are offered?
On each of our weekends we aim to offer two or more walk options each day, so you have a choice of a harder or easier day out. However, this is not always possible. On weekends where there is a small group, instead of cancelling the weekend, we will all head out on the same walk. This walk will be planned so that everyone can have a good day out, with the aim being a social group exploration of the local countryside.
Transport during the weekend:
As often as possible, we aim to walk straight from the door of the accommodation. However, sometimes the best walks are a little further away and we need to drive. For these occasions, we encourage our guests to car-share to get to and from the walk location, so that we fit into as few vehicles as possible. If you are a driver, if would be very helpful if you would consider volunteering for this if required!
Please also remember to bring some loose change for car park charges, which are sometimes unavoidable.
How we grade our walks?
Everyone has a different perception of what is a hard or long walk.. Here at Large Outdoors we tend to define our walks into the five categories below.
Please note that these categories are only rough guidelines and due to the nature of walks and the varied terrain across the UK are only used as a guideline. These grades are based on the terrain under foot.
If you have any doubt about the event you are attending then please contact the Large Outdoors office.
Level 1 – Easy Terrain:
These walks are mainly along easy to navigate paths and tracks. There may be small obstacles such as gates and stiles and the route could involve crossing open farmland or heathland. However the terrain should be easy under foot and suitable for trainers or walking boots (good condition and good tread).
On occasions you may encounter some short steep uphill or downhill sections depending on your location. Please note that if you wear trainers they are not likely to be waterproof, so depending on the route and the weather, you may get wet feet by the end of the walk. Mud is likely to feature on this walk.
Level 2 – Moderate Terrain:
Although more challenging than our Easy walks, these are suitable for most people. Often but not always using well marked routes and footpaths. However, depending on your location (i.e Snowdonia or the Lake District) you may be expected to walk off the path and up or down steep sections of hillside.
Typically you will be crossing fields or open moorland and mountainous terrain, the ground maybe muddy and slippery underfoot. There could be stiles, small obstructions and possibly short scrambles all of which are achievable with care. Sturdy suitable footwear is highly recommended for this level; if in doubt please contact the Large Outdoors office for advice.
Level 3 – Hard Terrain:
These walks are very similar to our moderate walks however they are a often a bit more difficult due to the terrain encountered, distance covered or the amount of ascent. With occasional scrambles and rarely on footpaths, you will likely be walking across open moorland, through heather and scrub.
These walks are often at heights in excess of 750m where the weather can change quickly. Walking boots are essential along with suitable mountain clothing.
Level 4 – Challenge Walks:
As the title suggests, these walks are going to be a tougher proposition, with most being over 10 miles and often involving a summit such as Snowdon or Ben Nevis. However, they often follow easy to navigate and well marked routes. Their difficulty is due to the distance travelled rather than any specific technical or difficult terrain. It is essential that you have well fitted and sturdy footwear.
Level 5 – Hard Mountain Walks:
These more specialist walks will involve very difficult terrain on an open mountainside, not on designated tracks or footpaths. They may include periods of scrambling, and are likely to reach heights over 750m. In some cases specialist equipment will be needed, and you must have had recent mountain experience to take part. All winter mountaineering events where an ice axe and crampons are needed fall into this category.
A Few things to note:
1). Walking a mile in the mountains such as Snowdonia or the Lake District will feel a lot further than walking a mile on the flat. If you are used to walking long distances on the flat you should still consider your ability to walk the same distance in the mountains. The very nature of which mean you are likely to be walking on steep, rocky and difficult terrain.
2). All walk routes and events are subject to change at the last minute or even whilst you are on the walk. If for example the weather deteriates or the group ability is such that the walk leader feels the walk cannot be completed in the allotted time. Although rare this may mean you have to cross difficult terrain whilst we take you the quickest and safest route off the mountains.
3). The weather can affect the terrain under foot and it is essential that you check the weather forecast on the day and wear appropriate clothing. We recommend that you check out a specific mountain weather service such The Met Office Mountain Weather Forecast.
If you have any doubts or questions please do not hesitate to get in touch with the office or speak to your event leader on the day.
Can I bring my dog?
As much as we love walking with our four legged walking companions it is not always possible to bring them along on our weekends and walks.
The majority of our trips are only accessible for registered assistance dogs. We are in the process of launching a series of dig friendly weekends and these should be online shortly.
Is there an age limit?
Large Outdoor is all about creating a social space for adults and as such all of our residential trips are for over 18’s only.
Some of our challenge day walks and events do accept under 18’s as long as they are accompanied by and adult. Please see individual event pages.
What is your average age range?
Large Outdoors welcomes people of all ages, although our residential trips are for over 18’s only. Our average age range is 30-65.
Food: Vegetarian or Vegan:
We will always supply a vegetarian of vegan meal, however due to the remote locations of our venues these must be booked in advance. Simply complete the dietary section during the booking process or if your dietary needs have changed email the office and we will update your records.
We are unable to offer Halal or Kosher meals but will be happy to supply a vegetarian alternative, please ensure you request this when booking.
Food: Allergies, Intolerances & Gluten Free.
Please ensure you list any allergies and intolerances clearly during the booking process, with notice we are able to offer gluten free meals and can accommodate most allergies. However, please note that due to the shared nature of the kitchens we cannot eliminate the possibility of cross contamination. If you have any questions then please contact the office.
Do I have to become a member?
Large Outdoors offers a free membership scheme, you will be signed up when you attend your first trip or by completing the form at the bottom of each page.
Tickets and Room Types:
This is our standard ticket ideal for solo travellers, individuals and small groups of friends, we will place you in a suitable same sex room, sharing with others. This will vary on the venue and can be twin rooms up to dorm style rooms on our hostel based trips.
If you make one booking for a group of people we will do our best to accommodate you all in one room. However, if you and your friends have made a series of separate bookings but wish to be together, simply email us with a group list.
Whenever possible we will always offer any single or twin / double rooms as available. Please note single rooms are very popular and sell out quickly. Private twin rooms will have two single beds / bunk and a double room will have a double bed.
How does our deposit scheme work?
For some of our more expensive trips you maybe able to reserve a place by paying a 50% deposit.
Once a deposit has been made, the full balance is due no later than twelve weeks before the event. The deposit is non-refundable and failure to pay the balance by this point will mean we can sell-on your place.
You can access a full list of all your events that require payment from the “Your Account” section of the Large Outdoors website. You can then simply select the event you wish to pay in-full or in-part if you would like to spread the cost.
I would prefer not to use online payments - how else can I pay?
Although online payments through our Sage Pay account are secure you may prefer to pay via an alternative method. We can accept payment via cheque or BACS.
Please note that your place on an event will not be secured until your payment has been recieved in full and in the case of cheques cleared in our accounts.
How to pay for your trip by BACS
You can indeed pay for any event or activity via BACS. Please note that your place is not reserved until payment has been recieved and this can lead to a delay our spaces no longer being available.
To pay by BACS:
To pay by BACS please use the details below to make the payment and drop a quick email to email@example.com to let us know. Please include in the email your contact details.
Acc Name: Large Outdoors Ltd
Acc No: 8315 1654
Sort Code: 20 55 59
How to pay for your trip by cheque
You can indeed pay for any event or activity via Cheque. Please note that your place is not reserved until payment has been recieved and cleared into our account. This can lead to a delay our spaces no longer being available.
To pay by Cheque:
Please send your cheque made payable to “Large Outdoors Ltd” to Large Outdoors Ltd, 58 Market Place, Malton Yo17 7LW.
Please include a letter with your name, contact details plus the date and name of the event you wish to attend.
What happens if I can no longer attend a trip?
We all know that things happen and you may not be able to attend a trip and you can view our standard cancellation policy in the FAQ below.
Please note: All deposits are non-refundable, if you have paid the full amount in one go then the deposit amount is always 50%.
Less than two weeks:
Unfortunately no credit, transfer or refund is available.
More than two weeks to go:
If you cancel a trip for any reason, then as per our terms and conditions all deposits or 50% off the trip fee is non-refundable.
If you cancel with more than 3 months to go any payment over the deposit amount will automatically be converted to a credit – valid for three months.
If you cancel between two weeks and three months then the deposit amount is non-refundable. We will attempt to sell your ticket and if it sells we will issue a credit note for all payments made over the deposit.
BEFORE YOU CANCEL YOUR PLACE:
As soon as you cancel your place via the office your deposit becomes non-refundable, so you may wish to attempt to sell your ticket on privately to friends. Please see our transfer details below.
You are also welcome to advertise your place on our Facebook members page which can be found here:
To cancel your place:
When you know you can no longer attend then please email the office on firstname.lastname@example.org to confirm that you wish to cancel your place.
At this point we will put your ticket back on sale and if we are able to sell it then we will issue a credit note valued for 3 months.
Please note we cannot take cancellations on our Live chat, Facebook or over the phone.
What is your cancellation policy?
- Any cancellation must be made in writing to hello@LargeOutdoors.com by the person who made the booking.
- No cash refunds are given on cancellations.
- If you cancel your event for any reason more than 3 months before the start of your event, your full deposit will become non-refundable. Any additional payment made will be given as a credit note on account. This credit note must be redeemed within 3 months of issue against a new booking. No refund will be provided if the cost of the new booking is less than the value of the credit note.
- If you cancel your event for any reason between 2 weeks and up to 3 months before the start of your event, your full deposit will become non-refundable. Any additional payment will be given as a credit note on account but only in the event that Large Outdoors are able to sell on your place on the event and fill the vacancy. If your place cannot be filled any additional payment will become non-refundable.
- If you cancel your event for any reason less then 2 weeks before the start of your event, your full deposit and payment made to date become non-refundable.
If you don’t think you can attend an event the more notice you can provide to us the greater chance there is to sell on your place.
Event Cancellations Notification:
If you find you are unable to attend an event at any time please inform us via email on email@example.com as soon as you can. We are unable to take cancellations via phone, Facebook, Messenger or the Live Chat system.
Note: we appreciate wholly unforeseen events may result in cancellation. We strongly advise you take out insurance against irrecoverable cancellation costs.
Can I transfer my place?
If you are unable to attend you can of course transfer your ticket over on a like for like basis. For example if you have booked a Shared Female room you can transfer your ticket to another lady.
All transfers must be made in writing to firstname.lastname@example.org.
Please include the original booking reference and then the name and email address of the person taking your place. We are unable to accept transfers with less than two weeks to go.